What We Do


The Massachusetts Resiliency Center provides an array of free services to help address the needs of those impacted by the Boston Marathon bombings and the events that followed.  Through the Victim Service Staff,  Navigators, and the Massachusetts Resiliency Center Collaborating agencies, survivors can access a variety of services and support which foster hope, strength, and wellness.

We recognize that survivors’ needs are diverse and that they change over time.  Therefore, it is our goal to build programs that serve those needs through collaboration with the Massachusetts Resiliency Center’s Survivor Advisory Panel and through listening to the communities impacted.  Services are offered onsite and in the community, as well as over the phone and via teleconferencing.




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Services

The Resiliency Center provides an array of victim/survivors-centered, strength based, and resilience-oriented behavioral health services for adults, children, and families. Providers approach their work from a trauma-informed perspective providing individual, couples and group therapy and support services. Services can be accessed at the Resiliency Center, in the community, nationally and internationally

Massachusetts Commission for the Deaf and Hard of Hearing
Many individuals in close proximity to the blast sites were subject to extreme acoustic trauma which resulted in a variety of conditions ranging from hearing loss to tinnitus. The Massachusetts Resiliency Center is working in association with the Massachusetts Commission for the Deaf and Hard of Hearing and the Massachusetts Office for Victim Assistance to provide support services for survivors who have experienced hearing loss and or Tinnitus as a result of the bombing. The Marathon Bombing Services Hearing Loss Consultant can provide referrals, information, expertise, and support throughout the treatment process. Available services include audiograms, comprehensive evaluations, and the development of long-term treatment plans to assist with injuries relating to hearing loss.

Boston Bar Association
Through the Marathon Monday Project, The Boston Bar Association continues to connect individuals and small businesses affected by the Boston Bombings to lawyers that can provide pro bono legal assistance for issues such as insurance, labor and employment, relocation, health and other issues.

Statewide Head Injury Program
Through the Anti-Terrorism Emergency Assistance Program Grant and in Agreement with the Massachusetts Office for Victim Assistance, the Statewide Head Injury program (S.H.I.P.) offers expedited services to Victims of the Marathon Bombing who have sustained a traumatic brain injury or have experienced symptoms and need further assessment. (S.H.I.P.) services are administered by the Massachusetts Rehabilitation Commission and offers a network of community-based services and supports that assist individuals in maintaining or increasing their independence at home, work and in their communities. These supports include service coordination, regional service centers, and substance abuse treatment. Through a designated staff person, victims of the Marathon Bombings who reside in Massachusetts and who have a medical diagnosis of TBI and Post Concussive Syndrome are eligible. S.H.I.P. also provides remote consultations and guidance (as permitted by law) to victims who reside outside of MA.

Other related TBI Services:

  • Technical Assistance and consultation
  • Family Assistance to provide for the needs of the families and significant others who are living with individuals with traumatic brain injury
  • Access to SHIP’s Regional Service Centers which address independent living; cognitive strategies, computer skills, money management, household management, employment-related skills, socialization, health and wellness, and recreation and leisure planning. Centers are located  in Western Mass., the greater Boston area, Southeastern Mass., and Cape Cod
  • Consultants who specialize in neuropsychology, behavior management, substance abuse, cognitive therapy, vocational adjustment, assistive technology, sexuality issues and other areas of specialization
  • The most up-to-date and appropriate assistive devices such as medication dispensers, electronic day timers, and communication support devices.

Brain Injury Association
As one of the Collaborative Partners of the Massachusetts Resiliency Center, The Brain Injury Association is available to Survivors of the Boston Marathon Bombings who have symptoms of brain concussion as a result of the blasts and need an assessment, evaluation, and/or treatment. With a network of state and local chapters, BIA is able to provide education and referrals to quality health care and social supports related to Traumatic Brain Injury

In the Aftermath of a tragedy, what makes our Massachusetts Resiliency Center unique to other support programs is the depth of knowledge and nuanced understanding of survivors of mass casualty. Along with expert staff in psychological trauma, psychological first aid and the long term impact of traumatic events, the Massachusetts Resiliency Center has hired experienced Victim Navigators who have access to a broad network of mental health clinicians, civil legal attorneys, trauma specialists and others across the state to assist victims with their immediate recovery needs. In addition to connecting victims to specialized providers in their area, Navigators also provide referrals for and assistance with the following:

  • Housing Assistance
    (e.g. assisting with public/private housing applications, and needed home modifications, etc.)
  • Financial Assistance
    (e.g. facilitating Crime Victim Compensation, SSDI/SSI applications, and other government benefits)
  • Employment
    (e.g. facilitating retraining, Family Medical Leave Act benefits, short/long disability leaves, etc.)
  • Education
    (e.g. ensuring accessibility, assisting in requesting academic and/or tuition accommodation, etc.)

If you need services and would like to speak to a Navigator, please contact 1-844-STRONG1 or email:
Ellen Nieman, LCSW, Navigator  (Ellen.nieman@bmc.org)
Stacey Corin, M.T.S., Navigator (Stacey.corin@bmc.org)

The Massachusetts Resiliency Center functions as a multidisciplinary team, partnering with trauma informed local and state agencies and collaborating with national organizations to provide:

  • Bereavement and/or counseling support;
  • On-site assessments of family/child emotional, social, and support service needs;
  • Trauma-informed clinical and/or outreach counseling for adults and children;
  • Staff support meetings with first responders (e.g.: medical providers, volunteers, police, firefighters, EMS etc.);
  • Delivery of services and coordination with other providers based on specific needs (e.g.: healthcare, housing, home modifications, etc.);
  • Age-appropriate, culturally sensitive support groups (both virtual and in-person) for survivors and family members;
  • Civil legal services
  • Wellness Activities and Programs

These services are continually growing and evolving as we recognize that survivors’ needs are diverse and that they change over time.  Therefore, it is our goal to build programs that serve those needs through collaboration with the Massachusetts Resiliency Center’s Survivor Advisory Panel and through listening to the communities impacted.  Services are offered onsite and in the community, as well as over the phone and via teleconferencing.

The Massachusetts Resiliency Center recognizes the impact this event had on so many, not only in Boston, but also around the country and around the world. We also recognize the importance of staying connected to other survivors and resources, despite distance. Our services are available to anyone impacted by the bombings and the events that followed and The Massachusetts Resiliency Center is committed to increasing access to services to those far from Boston.

The Massachusetts Resiliency Center will use technology to connect victims and survivors to services across the nation and internationally, thereby maximizing our capability to connect with and serve survivors wherever they may be. Programs and services will be available via teleconference line and video.

Our staff is available by phone and e-mail to offer support and to work with you to locate resources in your area.